Frequently Asked Questions

Reliable & Instant Communication with High Definition Voice Quality

Originally deployed in 2007 to meet the demanding needs of U.S. Military contractors, ESChat is now the Instant Communication solution of choice for Law Enforcement, Life Safety, Transportation and Hospitality sectors. Contact the ESChat team to get started on a free trial and see what ESChat can do for you.

Common Questions & Documents

ESChat Features Brochure

ESChat Knowledgebase Article – Android Version

ESChat Knowledgebase Article – iOS Version

ESChat Knowledgebase Article – Administrator’s Web Portal

Quick Start Guide – Android Version

Quick Start Guide – iOS Version

Completing Activation on Android Devices

Completing Activation on iOS Devices

Completing Activation on PC Client

Contacts Tab – Presence Icons

User Available
User is On PTT Call
User is in Do Not Disturb (DnD) Mode
User is in Silent Mode
User is Signed out of ESChat
User’s phone is off or out of wireless coverage
User is Blocked

User is Talking (In Call Only)

Groups Tab – Presence Icons

Group Call is Not Active
Group Call is Active

Group is Blocked

Group is Blocked and Call is Active
P25/DMR Group Call is Not Active
P25/DMRGroup Call is Active

P25/DMR Group is Blocked

P25/DMR Group is Blocked and Call is Active

ESChat Demonstration Videos

LTE to P25 Interoperability via ISSI

ESChat Group Calls

ESChat Private Calls (Initiated from Contacts List)

ESChat Private Calls (Initiated from Map)

ESChat adhoc Calls

ESChat LTE to LMR Interoperability via Conventional RoIP

ESChat Messaging on Android and iPhone

ESChat Surveillance Group Calls

Savox RSM-30 Configuration for ESChat